Contact On Travel

Let’s start a conversation.

Have a question for On Travel? Send us a message, call our team or find our office below. For a holiday itinerary or a specific tour, use our dedicated trip enquiry page.

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Find us in Mohali

Your journey starts with a hello.

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Our Mohali office

On Travel, D109, Phase 7, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160055, India

Use the map for directions. Get in touch before visiting so we can plan a time to speak.

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Here to help you plan

What can we help you with?

From the first destination idea to the details of your itinerary, bring your questions to the conversation.

Personalized itineraries

Discuss a route shaped around your interests, travel dates and preferred pace.

Destination ideas

Compare places and experiences to find inspiration for your next holiday.

Clearer travel details

Ask about inclusions, transport, stays and pricing before you confirm your arrangements.

Planning together

Talk through your questions and understand the next steps with our team.

Ladakh

A little help before you go

Questions before your journey?

Explore answers to common travel-planning questions. For advice about your own dates, route or arrangements, speak with our team.

Can I discuss changes to a tour package?

Yes. Tell us your preferred destinations, travel dates and the pace you enjoy. We can discuss changes to the route, number of nights and travel arrangements. Any requested changes are subject to availability and will be set out in your quotation before you confirm.

Where can I find the tour itinerary?

Open a tour package to explore the route and day-by-day itinerary. Check the trip duration, planned stops and any listed inclusions or exclusions. If a detail is unclear, ask our team to explain it before making a booking.

How do I request a travel quotation?

Use the enquiry form with your name, email, phone number and travel plans. Include your destination, approximate dates, group size and budget if you have one. Our team can discuss the details with you; submitting an enquiry does not confirm a booking or collect a payment.

What should I check before confirming my trip?

Review your written quotation carefully, including the itinerary, accommodation, transport, meals, inclusions and any optional costs. Confirm availability, the total price, payment schedule and cancellation terms with our team before you proceed.

Are flights, meals and sightseeing included in every package?

Inclusions vary by itinerary. Do not assume flights, meals, transfers, entry tickets or optional activities are included unless they appear in your written quotation. Share any specific requirements so our team can clarify what is covered and what costs extra.

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